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Customer Support

Customer satisfaction is very important to us and we aim to achieve this by:

  • giving our customers the best possible service and advice
  • treating customers in a proper, fair, impartial and courteous manner
  • aiming to ensure that rights to equal treatment set out by equality legislation are upheld in the delivery of our services
  • aiming, where possible, to meet any special need our customers may have

Customer satisfaction is very important to us and we aim to achieve this by following the targets/objectives of the Quality Customer Service Guiding Principles as set out in our Customer Action Plan.

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