Experience the Power of Cloud-Based KAZOO VoIP Solutions
Custom VoIP Solutions for
KAZOO
We provide application development to make your experience with the 2600hz KAZOO phone system effortless and efficient. Whether you need a custom interface, setup automation, or any advanced features, we are here to help.
KAZOO Call Center Integration with Your CRM
We offer seamless integration of the VoIP call center with your current CRM. You get easy access to customer records on a call and can manage all your customer activities, including appointments, tasks, calls, emails, notes, and more.
CRM + KAZOO for Business Automation
We provide solutions to automate your business processes by configuring CRM integrated with a VoIP call center, giving you control over your customer communications, employees’ performance, sales, and marketing.
Gaining Control of Contact Center Performance
What if every customer could deal with your single most effective sales and service person?
Watch the webinar to find out the ways to improve multichannel customer engagement, resolve tickets faster, and drive more deals.
Empower Your Call Center Agents with Everything They Need
Third-Party Integrations
Integration with existing enterprise software and CRM system
Custom UI
User interface adjusted to your business needs and your brand
Softphone Support
WebRTC, desktop softphone, and desk phone support
Auto Dialer
Automated task distribution among agents with Velvetel telephony
Analytics and Reports
Clear picture of key call center activities and metrics
Intuitive Billing
Simple subscription management
Start with our KAZOO consulting services!
Kazoo is ideal for companies of all sizes that need reliable, feature-rich VoIP and UCaaS solutions. It’s particularly valuable for:
• Contact centers looking to streamline workflows and improve customer experiences
• Multi-location enterprises that require centralized management and scalability
• Service providers and resellers seeking a customizable white-label telecom platform
• SMBs that want enterprise-grade communication tools without heavy infrastructure costs
Mark Diaz
Discover what working with Velvetech looks like through client’s eyes. Mark Diaz tells how Velvetech helped Vinix to integrate their VoIP product with Salesforce.
Integrate KAZOO Phone System with Your CRM
CRM Creatio
Deploy the KAZOO phone system for CRM Creatio to streamline your sales and marketing efforts.
Salesforce CRM
Connect the KAZOO call center with Salesforce to empower your sales team with a cross-functional tool.
SugarCRM
Integrate a VoIP call center with SugarCRM to manage customer communications within your CRM.
Zoho CRM
Integrate KAZOO with Zoho CRM to eliminate screen switching between the phone system and CRM.
Redtail CRM
Add KAZOO contact center to Redtail CRM to provide first-class customer communications.
Microsoft Dynamics
Experience the power of Microsoft Dynamics CRM integrated with cloud-based call center software.
Odoo CRM
Manage relationships more effectively by uniting Odoo CRM with the KAZOO phone system.
HubSpot CRM
Increase engagement with leads and clients by connecting the KAZOO call center to the HubSpot CRM.
Infusionsoft CRM
Automatically log all sales activities from the KAZOO contact center to Infusionsoft CRM.
Vtiger CRM
Explore a wide range of opportunities of Vtiger CRM integrated with the KAZOO telephony solution.
Tigerpaw CRM
Attract and retain more customers with Tigerpaw CRM connected with 2600hz KAZOO platform.
Custom CRMs
Make each sales and service interaction a success by uniting your CRM with VoIP infrastructure.
What Our Clients Say
Discover the power of CRM and telephony working
Yes. KAZOO is a fully cloud-based platform designed for scalability and flexibility. It adapts to your needs by supporting thousands of users, distributed teams, and diverse telecom environments without compromising performance or reliability.
Synchronized Data
Remove the need to update several systems. Reduce data losses and entry errors by automatically updating client information and recording call details in your CRM.
- Automatic call logging for complete records
- Customer data preview before every call
- Managing customer activity on a call for smooth interactions
All-in-One VoIP Features
Using KAZOO, ensure next-gen services and give your agents everything they need to deliver an excellent customer experience.
- Intuitive interface
- CTI screen pops to reduce call-handling times
- Advanced routing options to properly address customer needs
- Analytics and reporting to track key metrics
Business Process Visibility
Setting up workflows will allow you to automatically trigger call center events in your CRM. Manage and control all your customer communications in one place.
- Call queuing to manage high volumes and reduce wait times
- Call history in one place for instant visibility
- Detailed KPI reports
Absolutely. KAZOO offers open APIs and robust integration capabilities, making it easy to connect with contact center platforms, CRM systems, and call analytics solutions. At Velvetech, we’ll help you ensure seamless data flow, improved visibility into customer interactions, and the ability to optimize operations with advanced insights.
One of our experts will review your request and reach out to you shortly.
If needed, we’ll sign an NDA to ensure your ideas remain confidential.
To better understand your goals, we may request additional details.
We’ll schedule a call to dive deeper into your vision and share our initial thoughts.
If everything feels right, we sign the agreement and kick off your project.
